Need help with HairBuddy? We’re happy to hear from you: questions, bug reports and feature ideas all welcome.
Email verscup@gmail.comCommon questions
- Scans not analyzing? Make sure you have a network connection and good, even lighting, then retake the guided photos.
- Manage or cancel subscription: open iPhone Settings → your name → Subscriptions → HairBuddy.
- Restore purchases: in the app, open the paywall and tap “Restore Purchases”.
- Delete your data: you can remove photos and history in the app; see our Privacy Policy.
When emailing
Include your iOS version and a short description of what happened; screenshots help a lot. We usually reply within a few days.